At Homebox Mini, we aim to deliver your orders quickly, safely, and efficiently. Every product is carefully packed and dispatched to ensure it reaches you in perfect condition. Please read our shipping policy below for details on order processing, delivery timelines, and related terms.
1. Order Processing
• All confirmed orders are processed and dispatched within 1–3 business days from the date of purchase.
• Orders placed on weekends or public holidays are processed on the next working day.
• Each order undergoes a thorough quality check before being shipped.
2. Shipping Confirmation & Tracking
• Once your order has been shipped, you will receive an email and/or SMS confirmation containing your tracking number and a link to track your shipment.
• Tracking information may take up to 24 hours to become active.
• If you do not receive tracking details within three business days of placing your order, please contact us for assistance.
3. Estimated Delivery Time
• Delivery time varies based on your location and courier service availability.
• Major cities and metro areas typically receive orders sooner, while remote or rural locations may take a few extra days.
• Please note that all delivery timelines are estimated and may be affected by factors such as weather conditions, strikes, or logistics delays beyond our control.
4. Shipping Coverage
• We currently deliver across most PIN codes in India through trusted courier partners.
• In rare cases where delivery to your location is not possible, our team will reach out to provide an alternate shipping option or issue a full refund.
5. Packaging & Handling
• All products are packed using secure, protective materials to minimize transit damage.
• Wherever possible, we use eco-friendly and recyclable packaging.
• • Fragile items are given extra care through multiple protective layers.
6. Shipping Charges
• Shipping charges (if applicable) will be clearly mentioned during checkout before you confirm your order.
• Occasionally, we may offer free shipping promotions — these will be specified on the product page or at checkout.
7. Delays & Delivery Issues
• If your shipment is delayed or marked “Delivered” but you haven’t received it, please contact us within 48 hours so we can coordinate with the courier service.
• For damaged shipments, please share photos or videos of the packaging and product with us at the earliest.
8. Incorrect Shipping Information
• Please ensure your shipping address and contact details are accurate when placing your order.
• If a package is returned due to incorrect information provided by the customer, it can be reshipped once correct details are shared. Additional shipping charges may apply.
9. Cancellations
• Orders can be cancelled before dispatch by contacting our support team.
• Once an order has been shipped, it cannot be cancelled but may be eligible for return or refund as per our Return & Refund Policy.
10. Contact Us
If you have any questions about shipping, delivery, or order status, please reach out to us at:
📧 homeboxmini@anuvi.in
📞 +91 93249 42121
